Welcome to Online Ticketing  
What do you want to do with your Compass Card?
Card No:  
    Managing your registered Compass Card lets you:
  • View how much money is on your smartcard
  • See Recent Transactions
  • Add money or passes
  • View your prepaid benefits
Frequently Asked Questions (FAQs)
Q: How do I set up an online account?
A: If you're a new customer, click through this Web site to set up your online account. If you have registered your card, call 511 and say "Compass" to set up your account and password.
Q: Is it possible to receive a refund?
A: Refunds will not be issued for transit pass products.
Q: When can I reload next month's pass?
A: You can reload your next month's pass starting on the 20th.
Q: How long does it take for my pass to activate on my Compass Card?
A: Please allow three business days for your new pass to be activated.
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