Welcome to Online Ticketing
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What do you want to do with your
Compass Card
?
Buy a
Compass Card
Reload or Register Your
Compass Card
Manage your registered
Compass Card
Card No:
 
Password:
Managing your registered
Compass Card
lets you:
View how much
Compass Cash
is on your card
See Recent Transactions
Add
Compass Cash
or passes
View your prepaid benefits
Frequently Asked Questions (FAQs)
Q:
How do I set up an online account?
A:
If you're a new customer, follow the prompts to set up your online account. If you have registered your card, call 511 and say "Compass" to set up your account and password.
Q:
Is it possible to receive a refund?
A:
All sales are final. Refunds will not be issued for transit pass products.
Q:
How long will the pass be available to download?
A:
Passes must be downloaded (tapped) within 30 day of purchase.
Q:
How long does it take for my pass to activate on my Compass Card?
A:
Please allow up to three business days for your new pass to be activated.
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